Frequently Asked Questions (FAQ)

What payment methods do you accept?

We currently only offer Visa, Maestro, Mastercard & American Express, Pay Pal, Google Pay. Check out our payment options here!

Do you offer free shipping?

Yes, we offer free shipping within the USA. Please see our Shipping Policy for more information.

What is your return policy?

You can find our return policy here.

When will I be refunded after I return my product?

Once we have approved the return, you will be refunded within 10 days. Please see our Return Policy for more information.

How can I track my order?

You can track your order through our Order Tracking page.

Do you ship internationally?

No, currently we only ship to the USA

What if I receive a defective product?

Don't worry, if you receive a defective product, we will replace it for free, but you must notify us within 30 days and return your product. Please see our Return Policy for more information.

Can I cancel my order after I place it?

We offer a cancellation period of 24 hours after you place your order. If you change your mind within this time, please let us know and we will cancel your order.

How can I contact customer service?

You can contact our customer service team by going to our contact page, where you can fill out and submit a contact form, or you can send us an email.

How do I know if an item is in stock?

If you can add an item to your shopping cart, it is in stock and ready to be shipped to you.

Do you have a physical store that I can visit?

We are an online store, which allows us to offer our customers the best prices and selection.

Can I order in bulk for my company or organization?

Yes, you can! Contact our customer service team for more information on bulk orders.

How long will it take to receive my order?

You can check our Shipping Policy for more information.

What is the process for exchanging a product?

The fastest way to ensure you get what you want is to return the item you own and, upon acceptance of the return, make a separate purchase for the new item.

You can refer to our Return Policy for more information.